Privacy policy

Last updated: October 25, 2025

Westo Art operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Westo Art is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you. It does not include data that has been anonymized or de-identified.

Depending on how you interact with our Services, we may collect or process the following categories of personal information:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Credit/debit card numbers, payment details, transaction history, and payment confirmations.

  • Account information: Username, password, security questions, preferences, and settings.

  • Transaction information: Items you view, purchase, return, exchange, or cancel, along with your order history.

  • Communications: Information included in your correspondence with us (e.g., customer support inquiries).

  • Device and usage data: Information about your device, browser, IP address, location, and how you interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you – when you use our website, create an account, or communicate with us.

  • Automatically through the website – using cookies, pixels, and analytics tools.

  • From service providers – such as payment processors, shipping partners, and data analytics tools.

  • From third-party partners – such as advertising platforms and marketing networks.

How We Use Your Personal Information

We use your personal information for purposes including:

  • Providing and improving Services: To process your orders, fulfill shipments, manage your account, and offer personalized experiences.

  • Marketing and advertising: To send promotions, display targeted ads, and recommend products based on your activity.

  • Security and fraud prevention: To detect, investigate, and prevent fraudulent or unauthorized activity.

  • Communication: To respond to your inquiries and provide customer support.

  • Legal compliance: To comply with legal obligations and enforce our terms or policies.

How We Disclose Personal Information

We may disclose your information to third parties when necessary to operate our business, including:

  • Shopify – which hosts and powers our online store.

  • Service providers – including payment processors, logistics partners, and marketing agencies.

  • Business partners – who assist with advertising or promotional activities.

  • Legal or regulatory authorities – if required by law or legal process.

  • Corporate transactions – such as mergers, acquisitions, or reorganization.

Relationship with Shopify

Our website is hosted on Shopify, which collects and processes data to provide secure online shopping experiences. Shopify may store or process your personal information in countries other than your own.

To learn how Shopify handles your data, visit the Shopify Privacy Policy or manage your privacy preferences via the Shopify Privacy Portal.

Third-Party Links

Our Services may include links to other websites or platforms. We are not responsible for the privacy practices of those websites. Please review their respective privacy policies before providing any personal information.

Children’s Data

Our Services are not intended for children under the age of 18. We do not knowingly collect or sell personal information of minors. If you believe your child has provided us information, please contact us to have it deleted.

Security and Data Retention

We use appropriate administrative, technical, and physical safeguards to protect your personal information. However, no online platform is completely secure.

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access or request a copy of your personal information.

  • Correct inaccurate information.

  • Request deletion of your data.

  • Opt out of marketing communications.

  • Withdraw consent (where applicable).

You can exercise these rights by contacting us using the details below or managing your preferences through the links provided in our communications.

Complaints

If you have concerns or complaints about our data practices, please contact us first. You may also lodge a complaint with your local data protection authority.

International Data Transfers

We may store or process your data outside your country of residence, including in countries that may not offer the same level of data protection. We rely on lawful transfer mechanisms such as Standard Contractual Clauses to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be reflected by the “Last updated” date above. Please review this page regularly for changes.

Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us:

📧 Email: contact@westoart.com
🏠 Address: Sarnath Rd, Anmol Nagar Colony, Varanasi, Uttar Pradesh, 221007, India